If you set up security questions during the initial configuration, answering them correctly will allow you to create a new password.
On your monitor, click the "Forgot Password" link (sometimes represented by a question mark icon) on the login screen.
If you want, provide the exact TrueView DVR model number and firmware (or a photo of the device label) and I’ll give model-specific reset steps.
In some models, a physical reset button may be located on the motherboard or the back of the device. Holding this button for 10–30 seconds while powering on the DVR can force a return to factory settings. Battery Discharge:
Another official route for TruVision devices is using the "TruVision Device Manager" software. trueview dvr password reset
Note: This usually grants access to change the admin password, not to view the system permanently. Method 3: Hardware Reset (Factory Reset)
Look at the live camera grid on your monitor. Note the exact date displayed (Day, Month, and Year).
Reach out to official TrueView technical support or your authorized vendor.
A window will appear showing a or a serial number/dynamic code . Take a photograph of this screen. If you set up security questions during the
Look for a small button on the motherboard. Perform the Reset: Press and hold the reset button. While holding the button, plug the power adapter back in.
Take a clear, cropped along with the visible system date and time.
If there is no physical button, search the motherboard for two exposed solder pads or pins labeled J1 , J2 , TP1 , or RESET .
A QR code will appear. Open your linked mobile app and use the "Reset Device Password" feature to scan it. Receive Temp Code: In some models, a physical reset button may
Once logged in, go directly to Account/User Settings and change the master password to a permanent one. Method 4: Hardware Factory Reset (Advanced)
For DVRs that have been previously linked to a mobile account:
Newer Trueview DVR models feature advanced network capabilities linked to mobile surveillance applications like XMeye, Truecloud, or specialized Trueview view apps. How to Reset via QR Code
: Enter the year, month, and day exactly as shown on your DVR screen into the generator tool.