Additional localized pre-installed applications and resources.
: When the error occurs, you need to return to the HiSuite Proxy interface and check the boxes corresponding to CUST PKG and Preload PKG . According to technical analysis on XDA, checking these two options can solve most version matching problems.
Delete the cache files or wipe out the temporary update folder.
HiSuite Proxy attempts to bypass this verification, but if the version of any of these three key components (Base, Preload, CUST) doesn't match, the system will reject the update with the message "PreloadGroup version not match with baseversion" or a simple "group version not match". group version not match hisuite proxy
You are attempting to "roll back" to a version that Huawei’s security patch level no longer allows.
Which and HiSuite Proxy are you currently running?
the phone has rejected the firmware package because it doesn't align with the device's specific region, model, or current software branch Core Causes Region/Model Mismatch : Huawei uses specific identifiers for region ( ) and operator customization ( Delete the cache files or wipe out the
By aligning your region codes and using a compatible version of the HiSuite desktop client, you should be able to bypass the error and proceed with your update or downgrade.
Within the HiSuite Proxy interface, look for the and "Preload" sections.
Contains the core Android/EMUI operating system. Cust Package: Contains regional configurations. Which and HiSuite Proxy are you currently running
If it fails, consider closing HiSuite, clicking "Update" again, and ensuring the proxy is correctly intercepting the request 3.2.1. Important Tips & Considerations
Follow these troubleshooting steps in order to resolve the mismatch and successfully flash your device. 1. Verify and Correct the Product Model and Region
Several common scenarios trigger this error: