Run a connection test with a pair of test hearing aids to confirm successful data transmission. Troubleshooting Common Update Issues
Locate and open the tool. This software typically comes with the driver installation.
: Prevent Windows from putting your USB ports to sleep mid-fitting. Go to Windows Power Options > Advanced Settings > USB Settings and set "USB selective suspend setting" to Disabled .
Once verified, close the flasher, unplug the device, and restart your computer before reconnecting. hi pro 2 firmware update
Which specific (e.g., Noah, Target, Connexx) are you trying to connect to? Are you currently seeing a specific error code or message ? Share public link
Expand the or Ports (COM & LPT) section.
In most fitting software suites, you can find the current firmware version of your programmer by navigating to the "Device Information" or "Programmer Settings" section. The exact location may vary by software, but it is typically found under the "Connections" or "Hardware" menu. Run a connection test with a pair of
Updating your Hi-Pro 2 firmware provides several critical benefits:
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Confirm that the device status shows as "Ready" and displays the updated version number. Troubleshooting Common Update Failures : Prevent Windows from putting your USB ports
: Change your Windows Power Plan to "High Performance" and disable "USB selective suspend setting" in the Advanced Power Options. 2. Update Fails Midway Cause : Data corruption via a faulty USB port or cable.
Whenever you perform a major update to your primary fitting software suite, check for corresponding hardware configuration updates to ensure continuous workflow efficiency.
Connect the HI-PRO 2 to a USB port. If using a hub, it must be self-powered to provide enough current.