Polycom Communicator C100s is a portable USB speakerphone originally designed for high-fidelity communication through Skype. While officially discontinued and formally supported only up to Windows 7, it remains largely functional on Windows 10 through plug-and-play drivers and community-tested workarounds. Official Status: HP/Poly officially supports the Go to product viewer dialog for this item.
While no official Windows 10 driver exists, you may be able to get the device working as a basic speakerphone using the following methods:
Sites like Driver Scape host legacy driver files claimed to be compatible with Windows 10, though these are not official and should be used with caution. Known Limitations
: Some users have found success using automated tools from sites like Driver Scape to locate generic drivers that match the /CX100 hardware ID . Known Issues
Look for an entry named or Polycom Communicator . If it appears without a yellow exclamation mark, the base driver is active. 4. Configure Windows Sound Settings Polycom Communicator C100s Windows 10 Driver
To use your Polycom C100s on Windows 10, follow this sequence to ensure the operating system recognizes the audio channels and the physical buttons (mute, volume, call pick-up). Step 1: Use the Windows Compatibility Mode Solution
If the automated software suite throws an .inf service file error during deployment, you must explicitly point Windows 10 to the legacy drivers: Right-click the Start Menu and select .
While official support ended with Windows 7, user reports provide a valuable, real-world perspective:
For some, it works. The C100s suddenly shows up as "Polycom C100s Advanced Audio Device." The noise cancellation returns. The buttons? No. Those are gone forever. But the core—the reason you loved this puck—lives again. Polycom Communicator C100s is a portable USB speakerphone
The Polycom C100s was originally designed for Windows XP, Windows Vista, and Windows 7. It relied heavily on dedicated software integration, specifically for legacy applications like Skype Classic.
Plug the Polycom C100s directly into a USB port on your PC (avoid unpowered USB hubs). Wait for Windows 10 to emit the hardware connection sound.
To find the correct driver, you need to identify the version of your Polycom Communicator C100s. You can do this by:
Q: Can I use a third-party driver? A: No, it's recommended to use the official Polycom driver to ensure compatibility and stability. While no official Windows 10 driver exists, you
Which (Teams, Zoom, Skype) are you trying to use it with? Are you using a laptop or a desktop PC?
: Poly (formerly Polycom) explicitly states that the C100S does not support operating systems beyond Windows 7. Third-Party Drivers : Some driver repositories like DriverScape
Click , launch the installer, and follow the on-screen prompts. Making the C100s Work with Modern VoIP Apps
Click and navigate to the directory where the legacy Polycom application files were extracted (typically found inside C:\Program Files (x86)\Polycom\Polycom Communicator\ ).
However, because the hardware was released before Windows 10, setting it up on modern operating systems requires a few specific steps. This guide covers how to find the right drivers, complete the installation, and troubleshoot common issues. The Modern Driver Status for the C100s